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Meet Our CEO
Hi I’m Frank Ricciardi, founder and president of Carisma Managed IT. Thank you for visiting our site and evaluating our offering. If you’ve come this far on your search for a new IT company, I am hopeful you will come just a bit farther.
I have been in the IT industry my entire 30-year career, and started Carisma Managed IT more than 22 years ago with a simple mission: “Treat the customer the way you would want to be treated”. That mission drives every customer interaction with every member of our team. But don’t take my word for it, ask my clients. We have customer relationships that have lasted more than two decades. That kind of loyalty is earned every day by my staff.
I welcome the opportunity to speak to you personally and show you how our service, staff, technology and experience set us apart from our competition in the crowded MSP market. To speak to me directly or schedule a free consultation, call 215-489-9718.
Why Choose Us
We’re Super Responsive
Receiving help with any of your IT needs is just a click away. Whether you send an email or call our Help Desk, we respond promptly. You’re never left waiting and wondering.
Testimonials
We Highly Recommend Them
"Our firm has used Carisma for years and they are excellent. They are prompt in solving any potential issues and are friendly and knowledgeable. We highly recommend them."
Stacy Hicks
Nothing Short of Amazing
"Since signing up for CarismaCare, the team has been nothing short of amazing. They are quick to respond to requests, expert problem solvers and incredibly knowledgeable. Not to mention, they’re all super friendly and a pleasure to work with."
Julie Gould
Problem Solvers Extraordinaires
"Carisma is the best. They always go above and beyond to help keep our computer systems running with no down time. They are Problem Solvers Extraordinaires!"
Lisa Pascoe
Carisma offers US-based managed IT solutions and support for small to mid-sized businesses including law firms, engineering firms, accounting firms, marketing agencies, insurance companies, developers and more. Call us at (215) 489-9718 to learn how we can help your business save time and money with the right IT partner in place.
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215-918-7159
We're Experts at What We Do
With a combined 63+ years of experience, our team of professionals have seen it all. We’re expert problem solvers and can help you identify and prevent potential future roadblocks.
We're Real (Friendly) People
No overseas robots reading from a script here. Our team is 100% U.S.-based in Doylestown, PA with friendly, genuine and human service.
We Make It Easy to Make the Switch
Dreading the thought of making the move to a new IT firm or hiring one for the first time? No worries, we make it simple with 5 easy steps to get you started. Most clients are on-boarded within days.
Unparalleled Customer Service
Your satisfaction is our top priority, and we go the extra mile to ensure that you have a seamless and productive IT experience. Our dedicated support team is available 24/7 to assist you whenever you need.
Service & Expertise Second-to-None
"Their service and expertise are second-to-none. We have never had a question they cannot answer or a problem they could not solve. We strongly recommend them for your IT initiatives."
Andrew Scott
Revolutionized Our Data Center
"Carisma’s extensive knowledge and experience have revolutionized our datacenter and desktop operations ."
William Dorn
Hands Down the Best
"Carisma is hands down the best around. Their customer service, attention to detail and response time is phenomenal. I have never been disappointed and highly recommend them to anyone searching for computer/IT services."
Pam Lynch
350 North Main Street, Doylestown, PA, 18901
We help business owners sleep better at night.
Managed IT Solutions & AI-Based Cyber Security
Outsource Your IT Management with Carisma
For over 20 years, small to mid-sized businesses have relied on Carisma to be their outsourced IT department. Acting as a seamless extension of your team, we can handle everything from network and server upgrades to everyday employee IT issues and questions — and everything in between. Let us take those time-consuming IT tasks off your “to-do” list so you can focus on your business.
Many of our clients came to us after years of managing their IT internally, whether themselves as a small business owner or with an employee who is wearing multiple hats. This may work for some businesses, but many find themselves in a constant reactive, crisis mode.
There’s no time to proactively plan — to establish back-up systems, devise (and test) a disaster recovery plan, to research hardware and software purchases before making costly mistakes… and the list goes on. Plus, the time eaten up by helping employees solve everyday IT issues can significantly impact productivity. Often so much so that outsourcing IT to a firm like Carisma is a net cost-savings.
Our Services
Frank Ricciardi, CEO
Call for a Free Consultation
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Cyber Security
Data Backup and Recovery
Penetration Testing Services
Server and Network Maintenance and Support
Email Hosting and Support
Cloud Integration Services
- 24x7x365 Accredited Security Operations Center and threat monitoring
- State-of-the-art Managed Detection and Response (MDR) security tools.
- Critical and security patch management
- Nightly desk cleanup and cache removal
- US-based, unlimited Help Desk with live chat, on-demand desktop sharing and phone support
- 24/7/365 monitoring of all system logs for suspicious activities stops bad actors before they strike
- 24/7/365 monitoring of servers
- Virtual CIO services for long-term planning, reviews, and overall IT management
- Backup system monitoring and validation
- Vendor liaison services with full access to our procurement and purchasing team
- Monitoring and maintenance for switches, routers, and firewalls
- Virus updates and scheduled security scans